Dear Crew of Ottawa Home Services, Loosing your furnace at the end of the winter with a 2 year old and a 5 month old baby poses a great deal of stress as you can imagine. When the gas company shut down our furnace at 4:30pm because it was deemed unsafe, one phone call to you resulted in the delivery of loaner space heaters by 6pm, so my children would be warm. By 9am the very next morning Randy and Sebastien showed up to install our new furnace. At that point in time we had paid not even a penny, we were a family in desperate need of a new furnace, and the company was willing to rescue us on good faith!
Randy was surprised to hear we had decided we would have the furnace moved over a few feet since we were replacing it anyway, but none the less he and Sebastien labored to remove our messy old “Bessie” and install our beautiful new warm and efficient furnace in a friendly, professional and efficient manor!
In particular I was very impressed with their conscious effort to remember to close the baby gate behind them keeping my 2 year old safe! Thank you to the other workers who showed up, I regret I didn’t catch your names. Thanks also to Randy and Tony for the additional duct work and Air Conditioner Installation the next week.
At Ottawa Home Services you made a stressful situation easy, almost enjoyable even. We can’t say enough and will be sure to recommend you.
– Becky S. from Ottawa
– Becky S.